Funds:
All funds are in US dollars regardless of where the order is shipped.
Deposits:
A minimum 50% deposit is required to confirm your order for any helicopter kit. The initial deposit can be made with a certified check, money order, credit card, company or personal check (check must clear our bank before order is processed) or wire transfer. Wire transfer instructions can be obtained by request and should be verified verbally before transferring any funds.
Final Funds:
The balance of your order is required a minimum of 15 days prior to shipment. We will contact you when funds are due so that your order is not delayed. Final payment needs to be in the form of a certified check, money order or wire transfer. Shipment of your aircraft or aircraft kit will only occur after received funds are released/cleared by our bank.
Sales Tax:
Sales tax is not added to out of state shipments. You will be responsible for any Sales or Use Tax required by your state. Nevada residents, customer pickup or shipments within Nevada are subject to sales tax of 8.27% or based on their county of residence.
Engine Purchase for Aircraft Kits:
Cicaré helicopters use Rotax engines which can be ordered with your aircraft kit or obtained separately. If ordered separately, be sure to request a list from us of items needed for your installation. Completed certified aircraft can only be ordered with the engine.
Delivery:
Delivery dates vary depending on demand and an estimated shipping delivery date will be given at the time of order. Although every attempt is made to meet that date, issues out of our control can cause a delay.
Order Changes:
Inventory and production is based on current orders. Therefore, it is difficult to change orders once placed. Some elements later in the production of your aircraft can sometimes still be changed so contact us immediately if needed.
Cancelled Orders:
The deposit is fully refundable within 5 days of order placement. After that time the deposit is not refundable.
Backorders of Kit Components:
While every attempt is made to ship your aircraft kit complete, sometimes our vendors change lead times without warning and we may not have that item in stock. We will notify you of any backordered items and will ship them at our expense.
Missing Parts of Aircraft Kits:
You should inventory your aircraft kit using the packing list included immediately after receiving. You will need to keep all parts and hardware organized and accounted for after receiving your kit. A kit inventory must be completed within 60 days. we cannot provide “missing” parts free of charge after 60 days.
Disclosures:
*All Cicaré helicopter purchases are subject to the Purchase Terms and Release Agreement